Istituto dell’Autodisciplina Pubblicitaria
Institute for Advertising Self-Regulation
Via Larga 15, 20122 Milan, Italy
Tel: +39 2 58 30 49 41 | Fax: +39 2 58 30 37 17
Email | Website |
- IAP handles complaints from consumers, competitors and other interested parties
- Consumers – Free
- Competitors – 3,500€ (IAP members) and 4,000€ (non-members)
- Complaints must be submitted via an online form or in writing
- File a complaint
- View decisions
- Copy advice is available to all.
- Fees: a full list of tariffs can be found on IAP's website, here
- Feedback is given within no more than 5 working days, with an average of 1-3 days. IAP can also offer an “express copy advice” within 24 hours.